Privacy Policy

1. Definitions & Scope

Personal Information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked (directly or indirectly) with a particular individual or household.

Usage Information means information collected automatically about how you use the Site (e.g. pages visited, IP address, browser type, device, etc.).

As used in this policy, “you” means the visitor, user, or customer.

This Privacy Policy applies to personal information collected in the U.S. and Canada, and via our Site or related interactions (e.g. emails, customer service).

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide

• Name, email address, mailing address, phone number
• Billing and payment information (e.g. credit card, payment method)
• Account credentials (username, password)
• Shipping information
• Preferences and marketing opt-ins
• Other information you choose to provide (e.g. feedback, questions, surveys)

B. Information Collected Automatically / Usage Information

• IP address
• Device type, browser type, operating system
• Pages you visit, time spent, referring URL
• Clicks, scrolls, interactions with site features
• Cookies, tracking pixels, web beacons, embedded scripts
• Geographic location (derived from IP)
• Analytics data (e.g. via Google Analytics, Facebook Pixel)

C. Information from Third Parties

• If you log in via third-party services (e.g. Google, Facebook), we may receive limited profile information
• Marketing or advertising partners may share data about your browsing or purchase behavior (where permitted)
• Public or partner databases

3. How We Use Your Information

We use collected information for the following purposes:

A. Business & Operational Purposes

• Process and fulfill orders
• Maintain your account (if you create one)
• Provide customer support
• Communicate with you (order updates, account notifications)
• Improve, maintain, and secure our Site
• Prevent fraud and abuse
• Enforce our terms and policies
• Comply with legal obligations

B. Marketing Purposes (with your consent or as permitted by law)

• Send newsletters, promotional offers, product updates
• Personalize content or offers
• Advertising and retargeting

C. Other Purposes

• Aggregated or anonymized analytics
• Internal research and development
• Business transfers (see section below)

We do not sell your personal information to third parties.

4. Sharing & Disclosure of Information

We may share your personal information in the following ways or with the following parties:

• Service providers / Data Processors: third-party vendors who assist us (e.g. payment processors, shipping carriers, email service providers, analytics providers)
• Affiliates and subsidiaries, as needed for operations
• Business transfers(e.g. merger, acquisition, sale) — in which case your information may be transferred under same protections
• Legal compliance: to comply with laws, court orders, or regulatory requests
• Protection of rights: to defend our rights, safety, property, or security
• With your consent: for any additional sharing beyond what is described above

When we share data with third‑party processors, we require them to handle the data in accordance with this Privacy Policy and applicable law.

5. Cookies, Tracking & Analytics

• We use cookies, tracking pixels, web beacons, and embedded scripts to collect usage information and personalize your experience.
• Some cookies are essential for basic site functionality and cannot be disabled.
• You may control or disable cookies via your browser settings (though this may impair your ability to use certain site features).
• We use analytics services (e.g. Google Analytics, Facebook Pixel) to monitor site traffic and performance.
• We may collect information about your activity after you leave our Site (for retargeting, advertising, or analysis).

6. Your Choices & Rights

A. Marketing Opt-Out

• You may opt out of receiving marketing emails by following the “unsubscribe” link in our emails or contacting us.
• Even if you unsubscribe from marketing, we may still send transactional or service-related emails (order confirmations, updates).

B. Access, Correction, Deletion

• You may request access to or correction of your personal information.
• You may request deletion of your personal information, subject to certain legal or operational limitations (e.g. we may retain some data to comply with obligations or defend legal claims).

C. Withholding Consent / Declining

• Where processing is based on your consent, you can withdraw that consent.
• If you withhold certain data, you may be unable to use certain features or complete certain transactions.

D. Other Rights (U.S. / Canada)

• California & U.S. users: Users may have rights under CCPA or similar state laws regarding disclosure, deletion, and non-discrimination (if applicable).
• Canadian users: You may have rights under relevant privacy legislation (e.g. PIPEDA or provincial privacy laws) to access, correct, or challenge information held about you.

To exercise any such rights, contact us (see “Contact” section). We may require verification of identity before fulfilling requests.

7. Data Retention & Security

• We retain personal information only as long as needed for legitimate business or legal purposes (or as permitted by law).
• After retention period, we may anonymize or de-identify data.
• We use reasonable technical, administrative, and physical security measures (e.g. encryption, access controls, SSL) to protect your data.
• However, no system is 100% secure — we cannot guarantee absolute security.

8. International Transfers

Although we operate in the U.S. and Canada, data may be processed or stored in other jurisdictions (e.g. by third-party service providers). By using the Site or providing information, you consent to such transfers, subject to applicable protections.

9. Children’s Policy

• Our Site and services are not intended for children under 16 years of age (or the age threshold under applicable law).
• We do not knowingly collect personal information from minors under that age.
• If we learn we have collected data from a child under that age, we will promptly delete it.
• If you believe we have collected data from a child, contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on the Site with a new “Effective Date.”

If changes are material, we may provide notice (e.g. via email or site banner).

Your continued use after changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please contact:

Email: support@sattvikselect.com

Address: [Your U.S. / Canadian business address]